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FAQ's

What Makes Creative Custom Card Boxes Different?

A mother-daughter team that understands the importance of wedding personalization, Creative Custom Card Boxes is committed to doing whatever it takes to bring our customers’ visions to life. By exchanging fabric swatches, photographs, and other items of inspiration, our completed card boxes never fail to encompass each wedding’s unique theme and color combination. A Brides’ Choice Award recipient in 2009, Creative Custom Card  Boxes offers free standard  shipping on every item delivered! Finally, we pride ourselves on making sure our card boxes and other products  remain as affordable as possible. We know what it’s like to be faced with so many wedding expenses!

Are Creative Custom Card Boxes Just for Weddings?

Our card boxes are the perfect way to store cards and gifts at all sorts of celebrations! We enjoy designing one-of-a-kind card boxes for Bar and Bat Mitzvahs, Sweet Sixteens, Baby Showers, Graduations, and more! There is no limit to the type of occasion for which we are willing to create.

What are the card boxes made of?

Each box is handcrafted out of heavy duty Eco-friendly recycled paper maché, then hand painted using durable acrylic paint. The boxes are trimmed with double faced satin ribbon in your colors of choice. Other materials may be used according to your specifications. We’ve decorated our card boxes with Swarovski crystals, feathers, raffia, monograms, and more!

What size will my card box be, and will it hold all of my Wedding Gift cards?

We make sure that each Creative Custom Card Box  has adequate space to accommodate all of your cards. The size of each box is based on the estimated number of guests, which you have the opportunity to specify when placing your initial order. If you would like to request a specific size, you may do so via the Design Specification Form emailed to you after your order is placed.

Typical dimensions are as follows:-1 tier- 14″ W x 9″ H, Wish Box 2 tier- 10″ W x 10″ H, Med. 2 tier- 12″ W x 13″ H, LG 2 tier-14″ W x 14″ H*

*All sizes are estimated.

How can I make sure my cards are kept secure during the event, and how do I remove them afterwards?

The lid you see on our two tier box is actually glued shut, with ribbons securing both tiers in place. Cards are actually retrieved via the back of the Creative Custom Card Box. You have the option to add a Free Security Closure to your Creative Custom Card Box for extra added security when filling out your Design Specification Form (which you will get after checkout).

How soon should I place my order to ensure I receive my card box in time for my event?

The sooner the better! Once your payment and Design Specification Form are received, we immediately start to work on your box. However, because our number of orders continues to increase, timeliness is always key. An order placed less than five (5) weeks before the event is considered a “rush order,” and will require an additional fee of $45 in order to accommodate Rush Shipping and priority placement in our production queue.

When is payment due, and what type of payment do you accept?

Payments may only be made through Paypal, which includes many quick and easy payment options involving all major credit cards. Payment is required within 7 days of the date on your Paypal invoice. Signing up for Paypal is quick, easy and free, and may be done by clicking here .

What if I want to make a change to the colors or something else after I’ve sent my Design Specification Form?

Because making our customers happy is always our top priority, changes can be made to your box in most cases. However, you will be charged a “redesign fee” so that we may purchase the additional materials required. *The “Redesign Fee” will be discussed via phone or email prior to making and changes.* This is why we encourage you to be as certain and specific about your preferences as possible when filling out your initial design form.